Privacy and Terms

1. Privacy Policy

Note: You can add this to your existing privacy policy if you have one, but the strict non-sharing clause at the end is mandatory for Twilio approval.

Privacy Policy Mountainside Pharmacy collects personal information, including your name and mobile phone number, when you submit an inquiry through our website, social media lead forms, or direct contact. We use this information solely to communicate with you regarding your compounding pharmacy inquiries, medication questions, and to provide related customer service.

We take your privacy seriously and maintain strict safeguards to protect your personal data. We do not share, sell, or provide your mobile phone number or SMS messaging consent data to any third parties or affiliates for marketing or promotional purposes.

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2. Terms & Conditions

Note: This must include the specific carrier-mandated keywords (STOP/HELP) and the "message and data rates" disclaimer.

SMS Terms & Conditions

1. Program Description: By providing your phone number to Mountainside Pharmacy, you agree to receive text messages regarding your inquiries about custom compounding services, prescription information, and general follow-up communications.

2. Message Frequency: Message frequency varies based on the nature of your inquiry and ongoing communication.

3. Pricing: Message and data rates may apply depending on your mobile carrier plan.

4. Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

5. Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or call the pharmacy directly.

6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.